Luminus has successfully applied Leadership International’s principles and is one of the UK’s most successful socially responsible businesses. The company leads business in the United Kingdom as demonstrated in The Sunday Times 100 Best Companies to Work For. Luminus is No. 1 in the UK for Leadership, being run on strong moral principles and for employee work/life balance, with Chan Abraham being given the Special Leadership Award. Luminus performs outstandingly within its industry sector,is known for unrivalled passion for customer service excellence and has won more awards than any other.
Website: http://www.luminus.org.uk
The Sunday Times 100 Best Companies to Work For is the most authoritative independent survey of UK companies and said: SOCIAL LANDLORD LUMINUS knows how to make its 287-strong workforce feel right at home, which is reflected in its climb from 12th to second in our list this year. Based in Huntingdon, Luminus is involved in all aspects of housing — from letting homes to tenants as a social landlord, to the regeneration of neighbourhoods, focusing on sustainability. An 83% positive score, ranking the organisation second, shows staff find their work stimulating. Employees feel a strong sense of family in their teams, with a positive score of 84%, don't think profit is the only thing driving the firm (85%, second nationally), and they say the housing provider is run on strong principles, giving a 91% score which beats every other company. All employees get together every month for the Luminus conference, hosted by chief executive Chan Abraham, the winner of our special award for leadership. Birthdays and achievements are celebrated and feedback from customers is read out…The workforce has great faith in Abraham (89%), and they find him inspiring (88%). They are welcome to share ideas and comments with Abraham through a staff suggestion box, and can make an appointment to speak to him at any time. Employees believe they can make a valuable contribution to the success of the firm (87%). Staff find their training of great benefit (78%) and report that the job is good for their personal growth (85%). Such a focus on personal development fosters an environment in which staff feel valued, and they say that managers regularly express their appreciation when they do a good job (82%). Nowhere are employees happier with the balance between their work and home life (82%). Christmas carol concerts, Pimm's on the lawn during summer and charity fundraisers in between help staff (and their families, who are often invited to events) to let their hair down. Another top score of 65% shows employees don't feel exhausted when they come home from work. Teams are fun to work with (87%) and staff don't feel their employer takes advantage of them (75%).
Source: The Sunday Times http://business.timesonline.co.uk/tol/business/career_and_jobs/best_100_companies/article7030218.ece
Special Leadership Award
Best for leadershipSponsored by the Chartered Institute of Personnel Development Leaders at Luminus engage employees by making the time to talk, help and support them, resulting in an atmosphere of trust and loyalty. The community housing provider achieved the highest overall factor score in the Leadership category (at 85% positive). In our staff survey employees say the company is run on strong principles (91%), and that senior managers truly live its values (85%). Luminus achieved the top results for all three of these nationally. Group chief executive Chan Abraham uses every opportunity to interact with employees. He knows everyone by name, sends birthday cards and holds regular breakfast meetings. He also runs corporate inductions known as "the way we do things around here — a refreshing approach to understanding Luminus". These sessions are now open to existing employees, as well as new starters. An open-door policy, including one-to-one "take it to the top" meetings, allows employees to question Abraham directly and he is known for his stirring messages of encouragement on the firm's intranet. Staff find their chief executive inspiring, giving him an 88% positive score. They have a great deal of faith in him (89%) and say he runs the organisation on sound moral principles (92%, and the best score for this statement in our survey). Senior managers listen to employees (a 72% positive score), who are confident in the skills of the top team (82%) and excited about the future of Luminus (85%).
Source: The Sunday Times http://business.timesonline.co.uk/tol/business/career_and_jobs/best_100_companies/article7049585.ece
Success Stories
